Best Auto Repair, Greenbrier

CONTACT US
FacebookGoogle +Yelp

CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:15PM
    Tue 8:00AM - 5:15PM
  • Wed 8:00AM - 5:15PM
    Thu 8:00AM - 5:15PM
  • Fri 8:00AM - 5:15PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

  • , 03/18/2020

    I wish more businesses were as prompt, professional and kind as these folks! I will go back and will recommend them every chance I get!

  • When our daughter's car wouldn't start in Conway while in college at UCA, everyone was great to help her right away and get her back on the road. I cannot say enough good things about the way they treated her and us being so far away from her and pretty much helpless! Thank you all again from a concerned mom!

  • reviewicon

    Best place in Greenbrier to have work done. Took my truck in and asked them to do a bumper to bumper inspection and tell me what it needed. They gave me a list of things that needed to be done immediately and another of things that could be done at a later time. They were flexible with my time and got the work done on schedule. Their prices were fantastic and their entire crew was extremely professional.

  • reviewicon

    Very honest and hard working employees. Employees are courtious and shop is clean. I was very impressed.

  • reviewicon

    Professional auto repair shop. No games, fair pricing, quality work and friendly.

  • reviewicon

    My entire family have been taking our vehicles here for years now. They are always up front about what is wrong and how much it will cost before they perform the repairs. They will let you know what needs immediate repairs and what can wait. They will go above and beyond to make sure you are happy. They are always extremely fair on parts and labor costs. There is no other place I will take my vehicles to. They will have my family's business for as long as I am alive.

Call us for service: 501-679-6770

BumperToBumper Certified Service Center
BBB Accredited Business
ASE (Automotive Service Excellence)
Greenbrier Chamber of Commerce
  • Car Care Aware