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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:15PM
    Tue 8:00AM - 5:15PM
  • Wed 8:00AM - 5:15PM
    Thu 8:00AM - 5:15PM
  • Fri 8:00AM - 5:15PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us


  • -Matt H.

    Best place in Greenbrier to have work done. Took my truck in and asked them to do a bumper to bumper inspection and tell me what it needed. They gave me a list of things that needed to be done immediately and another of things that could be done at a later time. They were flexible with my time and got the work done on schedule. Their prices were fantastic and their entire crew was extremely professional.


  • -Marti R.

    Very honest and hard working employees. Employees are courtious and shop is clean. I was very impressed.


  • -Billy C.

    Professional auto repair shop. No games, fair pricing, quality work and friendly.


  • -Kendall L.

    My entire family have been taking our vehicles here for years now. They are always up front about what is wrong and how much it will cost before they perform the repairs. They will let you know what needs immediate repairs and what can wait. They will go above and beyond to make sure you are happy. They are always extremely fair on parts and labor costs. There is no other place I will take my vehicles to. They will have my family's business for as long as I am alive.


  • -Connie P.

    Always a pleasure doing business with these guys. I trust them to fix any vehicle I have, and they give you a very fair deal for thier great work.


  • -Angel M.

    Tom is the best, great mechanical knowledge.


  • -Glenda H.

    Awesome mechanics!


  • -Michelle T.

    I am from Evansville, Indiana. I had just bought my car there. I drove to Greenbrier, AR not knowing my brakes were very bad when I started. The seller told me he had just put brakes on it. I called Barkley's, which was highly recommended. They got me in right away. Replaced all of the brakes, rotors and something else that fell apart while removing the rotors. They were EXTREMELY professional, and the bill was VERY cheap. I HIGHLY recommend these guys! If I ever need any kind of repairs again while visiting here, these guys will ALWAYS get my business!


  • -Josie C.

    Friendly service.


  • -Julie G.

    Best mechanics out there.


  • -Stephanie M.

    Friendly and fast service!!


  • -Patti H.

    Great service, very understanding, and get the job you need done to your vehicle done for a reasonable price.


  • -James T.

    Fast service, and they are up front. He actually recommended other places that could help me get a cheaper price for tires; I will keep coming back.


  • -Chris C.

    Fair and honest.


  • -Michael G.

    Attentive, fair, honest and professional service. They have been servicing my vehicles for several years. I wouldn't think of using anyone else.


  • -Matt H.

    Best place in Greenbrier to have work done. Took my truck in and asked them to do a bumper to bumper inspection and tell me what it needed. They gave me a list of things that needed to be done immediately and another of things that could be done at a later time. They were flexible with my time and got the work done on schedule. Their prices were fantastic and their entire crew was extremely professional.

Call us for service: 501-679-6770

BumperToBumper Certified Service Center
BBB Accredited Business
ASE (Automotive Service Excellence)
Greenbrier Chamber of Commerce
  • Car Care Aware